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Customer reviews of R-Line Motors

At R-Line Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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R-Line Motors

R-Line Motors
5
4.7

Based on 48 customer reviews

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  • 5

    Misled about the quality

    By Patrick M on 01 June 2021 | Purchase not verified

    Made an enquiry about a Citroen DS5 over the phone as I’m from Birmingham and have two young babies both under 3 years old .This was by far the best means of communication .After a brief chat about how good the car was , I paid a deposit then arranged finance .Only to check that the car had advisories about break pads needed attention ,It took the finance company to resolve this .When the car arrived I was shocked to see the car had not been cleaned as described as it would be within COVID guidelines .Not given the chance to test drive or properly examine it but told I’d to pay the remaining £1100 deposit ,I had no problem doing this .Only then did I see some minor issues and things did not seem as described over the phone.Such as the parcel shelf is broken the passenger door lock does not function also the service light is on the general condition of the paint work is badly chipped along every door edge.My strong advice is visit the car and don’t be misled or rushed into paying up


  • 5

    Helpful, if you don't have any questions to ask!

    By Connor T on 09 April 2021 | Purchase not verified

    Wasted a week of my time. The company was very helpful up until I had made my payment for the deposit and straight away they became more reluctant to answer any questions I had. I was looking at buying a Category S vehicle, so therefore I had a fair few questions about the vehicles history and safety. I wanted to make sure I was going to get a car which was now safe to drive and would be okay for what I needed. The day before I was due to collect the car, I received a phone call saying that I had caused them an inconvenience by calling so much and I had clogged up their phone lines and that my deposit would be sent back, and I could not have the car. This was clearly nonsense. The next day they back tracked and said I could have the car. I declined this as I did not want to do business with people who do not have the understanding of what its like to spend a decent amount of money on a car. I have since found a car that is better value for money, with a company who do understand this!


  • 5

    10/10 would definitely recommend

    By Michael F on 27 March 2021 | Purchase not verified

    Absolutely loving my new car from R Line motors... service was spot on from start to finish, always there to help you out with anything you need... I felt they handled it very professionally and even went the extra mile to keep me happy. Definitely 5 star rating. Keep up the excellent work guys.


  • 5

    Friendly and fast service

    By Andrew S on 25 March 2021 | Purchase not verified

    Great service. Ordered and delivered same day. Very happy with my purchase. Thanks.


  • 5

    BRILLIANT AND AMAZING!!

    By JD J on 15 March 2021 | Purchase not verified

    R-line motors set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, they was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!


  • 5

    chilled and not pushy

    By zed A on 11 March 2021 | Purchase not verified

    top service by the salesman adam. got a really good deal on my GTD , couldn't be happier.


  • 5

    Excellent

    By Sinead 1 on 11 March 2021 | Purchase not verified

    As a woman found buying a new can can be stressful and daunting. The staff was very helpful and very patient with me. Genuine and trustworthy. Thanks again for helping me choose the right car perfect for me and my family .


  • 5

    5 star service

    By Henna A on 10 March 2021 | Purchase not verified

    My experience with the R- line motors was absolutely great , they couldn't have help enough. It was a very polite and friendly service, will certainly recommend to my friends and family. Thank you r - line motors love my new Audi A4.


  • 5

    Volvo v40 r design

    By Riz A on 22 February 2021 | Purchase not verified

    I purchased a Volvo v40 from this place. Drives perfectly. Good price got it at a bargain. Professional attitude and manner. Good customer service. Definitely highly recommended!!! Will be buying another car off him in the future!


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R-Line Motors